We Speak Business

I was recently tasked with creating a new video for the Global Commerce team here in Georgia, USA. This is not a simple task given the diversity of industry sectors the Global Commerce division targets for recruitment and relocation. From Aerospace to FinTech to Food Processing, each industry has its own requirements for success – with one exception. They all require talent to innovate and grow. Coupled with the tried and true approach of, don’t listen to us, listen to the companies that are here, and now you have a strategic approach to keep the narrative succinct and applicable to all.

This video project took me to a myriad locations across the state of Georgia:

Stogner Hill at the Hartsfield-Jackson Atlanta International Airport at dawn to shoot footage of planes taking off and landing.

UPS’s new SMART Hub, which is 1.2M square feet, or the size of 20 football fields. And I love the fact that every morning UPS drivers do calisthenics together before departing on their rounds.

In the heart of the Blue Ridge Mountains with Bill Oyster, owner of Oyster Bamboo Fly Rods.

In the brand new Telluride on a 2-mile test track at Kia Motors Manufacturing in West Point, Georgia.

In addition, the port of Savannah – headquarters for Gulfstream – King’s Hawaiian’s food processing facility in Hall County – the data center for InComm – the new Cyber Center in Augusta – Sany in Peachtree city, which is the same location “Avengers: End Game” used for their headquarters – and the list goes on.

I also spun out three separate videos from the larger finished piece:

It was a big project and a great experience, and I am thankful to the companies and individuals who opened their doors and took their time to help me tell a great story.

Film Works

Update (May 21, 2019): I am pleased to learn this project has been awarded a Gold Telly Award.

At the end of the fiscal year I was approached by our deputy commissioner of film about producing a new film industry video – this was something I helped her produce a few years ago. The original piece was designed to illustrate the diversity of jobs and people the film industry employs, as well as the economic impact that radiates out, in some cases, from unexpected sources. Folks who are not deeply embedded in the industry do not always think about the carpenters, electricians, and people who supply contact lenses for zombies, so we wanted you to hear from them.

I thought about her request for a minute, but I ultimately suggested we do something different. The older video was still relevant and useful, so why not go an extra step and leverage the creative talent we have here in Georgia through a more thematic, possibly animated piece, that is whimsical and fun? And instead of locking up all our hard work in to one video file, let’s expand it out into a complementary web experience. She agreed!

You’ve probably seen the peach logo at the end of your favorite movies and T.V. shows, but another way film production companies can qualify for tax credits is by producing a film about filming in Georgia. Historically, we have not showcased these productions on Georgia.org, so I wanted to bring these in to the web experience to further leverage credible comments from famous producers and actors.

So here we began. We first looked around for some qualified animation companies in Georgia, of which there are many. But ultimately we landed on Floyd Country Productions who produces the popular hit show, Archer. There is always that bit about budget and deliverables that needs to get worked out, but suffice to say they were awesome to work with. The bonus came when Amber Nash agreed to do the voice of the character based on herself. We cranked on the script and got it to be about as non-governmenty as we could, while also delivering the salient stats and facts. Meanwhile, styling and character development were underway along with plans for the web experience.

I approached the web experience with the same outline of the script. The scrolling parallax design is divided in to sections that emphasize tax credits, jobs, workforce development, studio development and tourism with the final call-to-action sending the user to main film page with additional resources. The copy and associated video is designed to bolster that section with personality and proof of perspective from actual producers and actors.

We launched the whole thing on Film Day at the Georgia State Capitol. An audience of film industry people were gathered, and the Film Works video was warmly received. I even heard a “bravo!”

The same day we launched a digital marketing campaign on Facebook and LinkedIn, and the MPAA even picked it up and distributed it through their network.

It was great to finally see the end result grow wings and fly. You can check out the whole experience at Georgia.org/FilmWorks.

Now what to do when the deputy commissioner of film approaches me to do something new again?

Aerospace

I recently had the opportunity to sit down with Jay Neely of Gulfstream Aerospace to discuss their operations in Georgia. The following video is a result of that conversation.

Gulfstream is a native Georgia company whose headquarters have been located in Savannah since 1967. Today, more than 12,000 Georgians design, develop, manufacture, market, service and support the world’s most technologically advanced business-jet aircraft.

Aerospace products are Georgia’s No. 1 export ($8.3B) and the state’s second largest manufacturing industry generating a $64B economic impact.

Real Success Timeline

Timelines are not new. But how you use them can always be improved.

In the world of multi-channel marketing, no single mode of communication is 100% effective. That stands as true today as it did when I first started saying it over 10 years ago. Some want a video. Others, well, a case study. Got to have a brochure. Is that page optimized for SEO? Somebody get out a press release. You get the drift. I started to think about all of these supportive, yet disparate, pieces of content, and how they could be more aligned.

Then there is the matter of time. How evergreen is one piece of content or collateral?

In the world of economic development, a project may not be deemed successful for a year, maybe 3, or even more. Companies can create meaningful impacts in jobs and investment over decades. And many times it is not just because of one factor but because they were supported by multiple entities. Maybe they used an existing industry team for an expansion. Maybe they used an international trade team to grow their exports. Maybe they used an innovation lab to incubate a new product or solution. Maybe the company used workforce training to generate the type of talent they need. Maybe it was all of these?

Enter the Real Success Timeline.

Features:

  • After a few seconds the timeline is designed to move. This is a great feature in terms of generating interest, moving users across time, but also for tradeshows where it wil move and feature different content items.
  • Of course it is built to be responsive to desktop, mobile and tablets, with each having slightly different layouts and functionality.
  • There are multiple ways to navigate the timeline either by filters, interactive dots, arrows, as well as secondary arrows below.
  • The larger pulsating dots indicate that this particular moment in time is more significant in terms of, for example, growth over time, or just more of a comprehensive story. But you can do simpler stories as well.
  • After build-out of the timeline began, I started to run in to situations where a significant item happened, but then another significant item that was directly related happened later. How do you leverage something in the past to point to the future? The Timeline also includes a field to indicate the update.
  • Each story has its own unique url so that it can be promoteed individually via social media, paid media or earned media.
  • There is complete control over the timeline through a Drupal 8 content management system so non-technical staff can add, remove and edit stories.
  • Could have gone back to any time in the past but chose a round number of 2010. The reason for this was to be able to populate the timeline with enough stories for a successful launch. All of these stories are written in-house, so I needed a timeframe that was manageable. That’s not to say we won’t look back further as we grow it.
  • And that is the last point I’d like to make. The timeline is completely scalable, and a great asset that can continue to evolve.

So there you go. My most recent web project. You can find it at Success.Georgia.org.

Japanese Investment Video

My latest video production is complete. It was quite a journey, but one that I thoroughly enjoyed. It is always fascinating to peer behind the curtain and see how global brands operate. But the best part is figuring out how best to tell their stories, and do it in a manner where the personality and the “real factor” shines through. This video is designed to be a handshake reaching across the globe to Japanese executives who are thinking about doing business in the United States. Even now, Georgia is home to more than 500 Japanese facilities employing over 30,000 Georgians.

Footage was captured at the JapanFest in Atlanta, the Cherry Blossom Festival in Macon, and company locations in Norcross, Peachtree City and Monroe. But the crux scene is at the restaurant. I was able to get each of the companies to Nakato, the oldest Japanese restaurant in Georgia, for a tatami-style dinner. Even the owners of Nakato, along with their daughter, joined us for a very special evening.

The culture and tradition of Japanese people is one of humility and respect, and it was an honor to work with all of the individuals it took to make this project a reality.

Internet of Things

If you saw my Connect post in March then you know I recently launched a new internet of things video that focuses on cybersecurity, fintech, health IT, and telecommunications. In addition, I recently interviewed Facebook’s Global Data Center Site Selection Director on why they chose their most recent location for a new data center.

Whatever you think of Mark Zuckerberg’s recent testimony to the Congress and Senate (insert Orrin Hatch meme here), it is pretty cool to see a company investing so heavily in renewable energy. Not only that, Facebook is evolving local utilities’ practices of energy creation with their economic weight.

If you are also aware of my monthly ad placement in Delta Sky, then you won’t be surprised to see the below ad in your seat pocket for the month of May.

Connect

My goal is always to practice what I call “real marketing.” In other words, leveraging the perspectives of your end customers or stakeholders to tell future prospects why their lives will be better using you, your products and/or solutions. Therefore, I have invested considerable dollars and time in to pursuing thought leadership in videos, case studies, articles, whitepapers, profiles, etc.

Most of the videos I produce are from the perspective of real executives speaking to the facts. But in the case of this most recent video, which highlights the strengths of Georgia’s cybersecurity, fintech, health IT and general information technology sectors, I needed to take a more commercial approach. Why? Well, part of the reason is due to how fast technology companies change. The other is because cyber and fintech companies are reluctant to share too much information. I wanted this video to be as evergreen as possible.

So instead I leveraged my 15+ years of experience in software development and interactive marketing to convey these strengths with real statistics, a tight script, and some visually stunning graphics. Much of the imagery runs contrary to one another in the natural world, and yet, they metaphorically relate in this context. The bonus is that it works really well on a really big flat screen at tradeshows even with no sound.

I call this one Connect. Check it out:

Korean Investment Video

This is the 3rd in a series of foreign investment videos I have produced for the state of Georgia. I would have preferred to conduct actual interviews in Korean with the executives, but I was not able to get any of them to do so. Obviously a cultural nuance. They only want to be perceived as working, and speaking on behalf of the company is very uncomfortable. Therefore, I went the script route with a professional narrator.

As always, I thoroughly enjoy getting inside these companies and see how they function. My other favorites were shooting at a very popular Korean BBQ restaurant in Atlanta called, Breakers. In addition, we had a Saturday shoot at the Korean International School where over 400 students practice their Korean almost every week. The same day we visited the Korean Fest where we captured wrestling, dancing, drumming, and my favorite – I was able to get a calligrapher on camera drawing out, “Welcome to Georgia” in Korean.

Nicaragua

I recently returned to Nicaragua to welcome 2018 and take advantage of the world-class waves, constant offshore winds, and diverse landscape and culture. Again, I was not disappointed. I would keep my mouth shut it if it were not for the fact that Nicaragua is now regularly featured on travel sites like the New York Times. Gringos are not the only ones carving it in to the next Costa Rica. Nicaraguan investors know what kind of assets they have at their disposal.

Nicaragua has in fact been exploited since the Spanish arrived in 1522. The usual pillaging and plundering, along with the circulation of small pox, did a number on the Chorotega. Nevertheless, the contributions of the Spanish are still appreciated today. Granada is a charming colonial city reflecting the Spanish-Moorish architecture of the time. They also constructed the San Pablo Fort to protect Granada from pirates in 1789, and it can still be visited via boat.

Later on in the 1800s a dubious character from Nashville, Tennessee by the name of William Walker did significant damage on his filibustering campaigns in Central America. Not only did he burn Granada to the ground, but he also poisoned the wells with dead bodies that spread Cholera and killed some 10,000 Nicaraguans and Costa Ricans. Walker eventually paid for his actions when he found himself in front of a firing squad in Honduras.

Fortunately, Granada has time and again picked itself up and rebuilt. Before the Panama canal was constructed this was the shortest distance from the Atlantic to the Pacific. Cornelius Vanderbilt would steam up the San Juan River in to Lago de Nicaragua, and then make the short transport over to San Juan del Sur area on the coast of the Pacific. This route pumped money in to Granada and helped it to recover.

A few things you must do in Granada:

  1. Visit the San Francisco Convent to see the statuaries that have been excavated from Zapatera and Ometepe. A couple of these guys are in the Smithsonian, but you can see 30 of them all together in the same room. Each one represents the leader of the time, so they all have their own personalities. This is a highly informative account of their origins.
  2. Check out Mi Museo where there are many artifacts from Pre-Columbian times. It also helped me to understand where the Chorotega came from and when.
  3. Take a boat tour out to Las Isletas. These islands are a result of a massive explosion from Mombacho. Lots of wildlife, and you get to see the San Pablo Fort.
  4. Visit Volcan Masaya at night to see lava pouring from the crater. You definitely want to get there early to avoid waiting in line, but it is worth it.
  5. Tour the coffee plantation on Mombacho and then hike out to the stunning views of Granada and Lago de Nicaragua.
  6. If you still have time then head over to Pueblo Blancos to see local artisans at work. You will save yourself some money, for the shops around Granada certainly mark their prices up.

There are a couple of reasons why Nicaragua is safer than say El Salvador, Colombia, or Honduras. After the Nicaraguan Revolution, the country created a democratic police state in that each community would have at least one dedicated police officer that everyone knew. A bad apple arises, and they deal with the issue quickly. Second, drugs from Colombia and elsewhere go up the Caribbean side, so there are no cartels in the Pacific region.

Still, I wouldn’t drive at night. But during the day I generally went wherever I wanted. In the dry season you can get a way with a 2-wheel drive vehicle. But if the price is not much different then go with 4-wheel. I did end up using it along the coast to drive a section of road that terminated on beach front. It also gave me more confidence on dirt roads with potholes and stream crossings. In short, you are not limited and instead prepared for anything.

I’d tell you more about the surf breaks, but I just can’t do it. You’ll find it somewhere else. 😉

But I will tell you that I look forward to returning soon.

“Alexa, Does Scrooge Love Atlanta?”

This is a project I worked on in conjunction with Dad’s Garage to bring a little fun and light to the competitive nature of economic development. The whole nation is competing for 50,000 jobs and the economic injection that come with Amazon’s second headquarters.

On the surface it would seem to be a relatively fun project to work on, and it was, but it was also fraught with ways to go terribly wrong. Any time you are taking jabs at your own city and state with good old sarcasm, it has the potential to go either way.

Certainly tested it on a variety of demographics and ethnicities before releasing. Fortunately, it was well-received.

The key was the redemption at the end that came from the dream sequence, and a little inspiration from Quentin Tarantino.

The launch was set to coincide with Christmas Eve, the same timeframe the original Scrooge goes through his transformation, and was coupled with a targeted Facebook spend both in the Seattle, Washington area as well as Metro Atlanta.

Happy Holidays!

Robert Payne

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