Reno-Tahoe Wordcamp a Big Success

Or so says the Reynolds School of Journalism. And we wholeheartedly agree. Coming on the heels of the Salt Lake City Wordcamp, we were pleased to be a part of another informative and inspiring gathering of the best and brightest WordPress designers and developers. If you missed it, well, there will most likely be another one soon. Until then, enjoy some of our CEO’s Flickr photos of the event, and read the School’s report in full below.

Reno-Tahoe Wordcamp a Big Success

April 27,2009

Matt Mullenweg, founding developer of WordPress and UNR student Colin Loretz, the driving force behind Reno-Tahoe Wordcamp. Photo by David LaPlante.

Matt Mullenweg, founding developer of WordPress and UNR student Colin Lorentz, the driving force behind Reno-Tahoe Wordcamp. Photo by David LaPlante.As Matt Mullenweg described how he came to develop the popular software WordPress, some of the 70-plus attendees in Saturday’s Reno-Tahoe Wordcamp twittered Matt’s geocities page, scrolled through his photo blog and checked out his demo sites on Automattic.

Mullenweg, who wrote the original code for WordPress and is still intimately connected with upgrading and expanding the capabilities of the original idea, previewed upcoming products that allow for multiple users and more social networking.

“We create things and we have no idea how people will use them,” he said. “It’s amazing to hear what people are doing with these tools.”

Saturday’s Wordcamp, sponsored by Twelve Horses and the Reynolds School of Journalism, featured a day-long series of speakers on using WordPress, developing a personal brand and understanding social media.

In his keynote address, Mullenweg described the history of WordPress and how much the process of open-source software development influenced his interest and direction.

In another popular session, David LaPlante, CEO of TwelveHorses, described an epiphany his company had as they watched site useage over the past few years. “People care about people,” he said. “Trust is the first thing we need to do business together. It comes with connecting with you as an individual.”

LaPlante emphasized his view that information is getting more personal, transparent and authentic. He noticed that on the sites they build, “about us” pages that feature personal insights about the individuals in the company attract a lot more page views.

RSJ alumna Annie Flanzraich asked LaPlante how to navigate the online emphasis on personal and transparent disclosure among journalists or bosses who don’t understand – or agree with — this kind of personal divulgence.

“The water is moving that way quickly,” LaPlante said. He described a disequilibrium in the marketplace as we move from one set of expectations to another. He pointed out the fastest growing demographic on Facebook is women over 55. “The stronger your brand, the more  you will connect with some and disconnect with others,” LaPlante said.

RSJ Professor Bob Felten organized the school sponsorship of the event and helped host a welcome breakfast for attendees. “It was an amazing day,” Felten said. “We want RSJ to be at the center of this conversation in the community, and Saturday was a great demonstration of why that’s important.”

Couldn’t make it? Many Wordcamp videos have been posted on WordPress.tv. Copies of the presentations from Saturday’s Wordcamp will be available online in the next few days. Check out http://renowordcamp.wordpress.com for updates.

Post to Twitter

Email Marketing – Designing for Your Objectives

mm_emails

At a recent TED conference, best-selling author of Eat, Pray, Love, Elizabeth Gilbert stated, “we have completely internalized and accepted collectively this notion that creativity and suffering are somehow inherently linked.” She goes on to further frame “the utter, maddening, capriciousness of the creative process” by suggesting that we pull from something greater than ourselves. Maybe Gilbert was thinking of the late Carl Jung who once said, “Art is a kind of innate drive that seizes a human being and makes him its instrument.”?

When it comes to email marketing, designing for your objectives can be a little maddening. If you do pull from something greater than yourself, and then translate that perfect vision to strategy and paper, you may find that your creative team is not realizing it. So, back and forth you go until there is no time left. A deadline is a deadline. But there is no doubt that the battle for the inbox – and your customer’s attention – requires engaging, actionable designs. What can you do to minimize your suffering and help aid that creative process along?

Know Your Audience

Through personalization, you no doubt consider who you’re addressing with every send. But who really is your audience, and what are they expecting from you? If you have a sizeable database with varying preferences, this is where you can not only practice segmentation, but also employ different designs and messages for each segment. What a great way to make your audience feel like you are personally interested in their needs and goals. Not to mention leveraging different designs for newsletters, promotions, events, and important notifications, as many businesses do.

Get Your Rendering Right

There is nothing worse than a well-designed email that just doesn’t render right. Ask yourself whether your recipients are primarily businesses or consumers? This will determine if the majority is using say, Microsoft Outlook vs. Gmail or Hotmail, or perhaps even receiving their emails on a mobile device – keep in mind that 30% of B-to-B recipients are receiving emails on their mobile devices. Regardless, it is impossible to get an email design, or the content offer itself, to render perfectly in all email clients, so you want to shoot for the top 2 or 3 and then make sure you test – test – test before you launch.

Avoid Graphical Overload

Remember less can be more. It’s especially important not to overuse graphics in an email to the point that images constitute the entire message. It is that much easier to delete an email message if nothing at all captures the consumer’s attention before they have opted to download images. Ask yourself, what are recipients going to see above the fold? Does it stand out? Does it speak to their needs? Call upon Maslow’s hierarchy of needs if you need some help with this.

Content is King

Great designs fall flat without good content. No amount of slick design skilz are going to carry your customer over the line if the message doesn’t add value to the recipient’s life. Subject lines, headlines, offers and calls to action are all crucial to a successful campaign. With one quick glance of these elements a recipient will understand what the value is immediately upon viewing the email. Easier said than done, but if you solidify the messaging first, establishing a strong supporting design can be made much easier.

The Beauty is in the Data

Don’t be afraid to test a few different designs early on in the game. Many email marketers get their template and design down to a point where everyone internally is pleased with the outcome. But no one has any idea what the customer really thinks! Each time a client has pursued A/B testing, it was completely obvious which email design performed the best. Also, don’t be afraid to test offers and subject lines. As you achieve greater relevance it will have a direct result on your clickthrough rates. Yes, you may have to invest more time in creating additional versions at the outset, but the payoff will be greater conversions with the final send.

Break the Rules

The email marketing industry loves to apply various rules and best practices by which we should guide our “online lives”. While it’s great to have a foundation to work from, don’t let best practices become a burden either. At the end of the day, your job is to move the needle more than you did the last time, so don’t be afraid to experiment with the experiential and maybe even defy conventional wisdom.

Considering these factors during the early stages of an email marketing campaign will lessen the suffering and assist you in finding the drive to make email a more effective instrument.

Post to Twitter

Port Tampa City Library

Port Tampa City Library

The Port Tampa City Library is a prominent feature in the “South Side” of Tampa, Florida. It used to be the Commerce Bank Building, which was constructed by James G. Yeats in 1926 for his First Bank of Port Tampa City.

I often pass it on my way to Picnic Island, and it draws my eye for the sheer fact that there is not a single structure within miles that even remotely resembles it. It dominates. Finally decided to stop and take a picture.

Air Stream Ranch: Freedom of Expression is Not Free

Air_Stream_Ranch

Alongside the eastbound lanes of Interstate 4 in Dover, Florida, an individual by the name of Frank Bates buried eight Airstream travel trailers nose-down. It is not far from Tampa, and I often pass it on the way to Orlando and beyond. I finally decided to pull over and take a picture of this creation because it might not be there for much longer. Hillsborough County code inspectors and several of Gates’ neighbors want it gone.

When it comes to ART, our tastes, perspectives, and emotions vary; or, as some of us like to say, “beauty is in the eyes of the beholder.” There are certain elements of design, whether contrived by humans or nature, that we can all generally agree on as beautiful. On the opposite end of the spectrum, I am sure you have been in an individual’s home and wondered if the aesthetic gene went missing in them. Of course, as long as their taste, or misplaced taste, is confined to their personal space then no harm no foul. But when it enters public domain then we have some issues.

Even though I side with Hillsbourough County in this case, I truly appreciate the vision and motivation that manifested in Gates to the point where he took a nondescript and unused area of his personal property and created public amusement. There are so many people that fall prey to laziness or ineptness that they never pursue freedom of expression. Even though “freedom of expression” is a contradiction.

The problem is – there is no true freedom of expression in public domain unless permission to express is first obtained. Otherwise, you suffer the consequences, however small or large they may be. Gates may have gotten his way if he had pursued appropriate actions and received approval. He thought since it was on his land that he could do whatever he so chose. But just like when you don’t pay your property taxes, you quickly find out how far the boundaries, or limitations, of personal property extend.

Gates was bold and creative. He demonstrated good form but bad execution; or is it the opposite? I side with the law because people would otherwise express themselves in distasteful ways far beyond what looks like art. No matter the intentions, I think so many of us enjoy people like Gates who give the system a little test every now and again. By sheer presentation, those Airstreams seem to be giving the law a little bit of the old fuck you. Obviously, they got the message.

The Space Coast

The fact that Cocoa Beach is a mere 2 hour drive from Tampa, Florida can be a life saver for me. I get a little grumpy with all the flatness as far as the eye can see, so it sooths me when I spy a little natural variation on the horizon line. This generally comes in the form of waves. If the GC (Gulf Coast) isn’t kicking it up a notch with a strong windswell or a hurricane, my best bet is to Go East, Son!

Melbourne_Beach

My usual stomping ground is Sebastian Inlet, and this past weekend did not disappoint. Great waves on Saturday eased the beast within so much that I put my strategic mind to work and scheduled a surfing lesson for my little Shred Betty in Cocoa Beach on Sunday.

Cocoa_Beach_Pier

I hit up the guys at Cocoa Beach Surf Camp, and they lined us up with a skilled instructor named Wes. The waves on Sunday had dropped in size and were perfect for a surf lesson. Wes started her out with the fundamentals, and before long she was tearing it up. You can see the Cape Canaveral Kennedy Space Center launch pads in the background just above Shred Betty.

Julia_Surfing_Cocoa_Beach_Small_Res

I’ve been surfing since I was 12 years of age, so I hope it becomes a hobby of hers that we can share for a lifetime to come. Meanwhile, I watched the little man and took pictures on the Cocoa Beach Pier. Apparently Hawaiians invaded Florida at some point?

The Mask of Cocoa Beach

It’s not even April yet, so here is hoping for more waves to come. Then it is the summer doldrums. Dare I say hurricanes? Bring it!

Anna Maria Island

If you are interested in visiting Anna Maria Island there is decent write up on the location in Southern Living. Otherwise, here is a little summation of this mellow enclave on the Gulf of Mexico.

No Roofs.

No Doors.

No Windows.

No Bars.

Think I’ll go for a bike ride.

Anna_Maria_Jail

Anna_Maria_Bike

Parley’s Park to Park City, Utah

Park_City

Originally referred to as “Parley’s Park,” the now famous ski resort destination known as Park City is keeping close to its roots. The city’s father, Parley Pratt, made his bread from the toll road that connected travelers to the West and the hopes of striking it rich in the California Gold Rush. Today, visitors to Park City still pay handsomely for a pass to the promise of sparkling richness, but instead of precious metal, they seek white gold born from the sky where cold temperatures and heavy moisture make their magic.

Jupiter Peak, which rises 10,000 feet above Park City, can carve out as much as 360 inches of snow per year from the low pressure systems that move across the Wasatch Mountains during the winter. It is not your average snow either, but something more akin to white puffy clouds and good cake. I sometimes feel like I am in an old Batman episode: Holy Fat Skis, Batman! POW! In all the years I have been going to the Park City area it has never let me down.

Planning a Ski Vacation

Ski_Lift Whenever you plan a ski vacation, you know deep down it is a bit of a crap shoot. Setting aside time from work, plunking down a pile of benjamins, and putting yourself at the whims of your most tolerable airline (Go Southwest!) are just a few of the maneuvers we have to make to go on a ski vacation. Once there it could grow too warm, become too cold and windy, or even simply do nothing. When one of these unfortunate scenarios occur, you and your travel companions will bury disappointment and perpetually assure one another that – it still beats work! Secretly, you’ll wonder if the gods are conspiring against you. This is why powder hungry, ski resort destination travelers typically like to bet on as-sure-of-a-thing-as-possible.

Salt Lake City Ski Resorts

Every Salt Lake local has their favorite mountain. Whether it is Snowbird, Alta, Brighton, Solitude, The Canyons, Park City, Deer Valley, Snowbasin, or Powder Mountain, the point is there are plenty of options. Personally, I enjoy each one for different reasons, but if I am going to travel many miles, especially with a group of friends, it is hard not to set my sights on the Park City area. Reason: you have 3 rather large resorts right at your fingertips and a fun downtown area for apres anything you want. If you want to travel to the other ski resorts you can. In fact, after a few days of exploring Deer Valley, Park City, and The Canyons I highly recommend making the drive from Park City to Snowbasin. A little bit of a down time goes a long way, for Snowbasin is one of the best kept secrets in the West.  

Park City

Apres_Ski The ease in which you can make the transition from town, to Town Lift, to tackling the numerous runs and hikes Park City has to offer is seamless. I occasionally hear people say that Park City is too small, or not as sweet as – insert other ski resort – but I think it’s pretty awesome. It is pretty difficult to do the whole resort in one day, and throw in the fact that you will hardly ever wait in a lift line and, well, I’m sold.

There are some great restaurants in Park City. Two staples for me are Shabu and Bangkok Thai. Both a little spendy and touristy, but the food is good and I’m there to spend and be a tourist. After dinner, throw yourself on the meat market at the No Name Saloon. Down a few Polygamy Porters and the overwhelming amount of men will still seem like a lot of men, but the women may look less like men? Either way, you won’t see any fur coats in this place.

No_Name_Saloon

The Canyons

The Canyons is equally if not more kick ass than Park City. On a stormy day there are plenty of great aspects in the trees, and when it is clear there are some really stellar hikes and traverses that connect you right back down to the network of different lifts. This year I experienced a first for me at The Canyons. Yes, I participated in a timeshare presentation to get a free lift ticket!

The_Canyons My friend, William has a habit of getting me into situations that I would otherwise avoid like the plague. However, upon exiting the uncomfortable experience we inevitably derive so many countless hours of post amusement from it that is generally deemed a success. And I confess, in this case I did have some latent fascination with the whole sales and marketing process and was curious to observe the practice firsthand.

If you are interested in having your very own 1/2 of a 1/3 of a 1/4 of a 1/6 then do I have a deal for you! For your very own week – for life – at an exclusive, amazing, star-spangled metropolis complete with saunas, pools, gyms, restaurants, and more people than you ever thought could co-habit one structure, you must only throw down somewhere in the realm of $58,000 plus fees, and who knows what else, maybe your soul? Just don’t forget that figure is based off of 52 weeks in the year. “But it doesn’t snow year round?,” you may ask. Genius. And the guy that looks like a cross between Dusty Rhoades and Gary Busey, who burns through a half-a-millions dollars like its chump change, may respond, “it’s 2 for 1.” He will then pull out a photo album containing pictures of his tan hide in like 50 other tropical locations, which have nothing to do with skiing, but also have giant hotels and timeshares that look like they could house an entire alien nation. If you are the type of person that enjoys these kinds of experiences, there could be some more opportunities at Deer Valley. Currently, it looks like they are building a giant Death Star with more rooms requiring more fractional investment. Despite all my sarcasm, if this stuff is for you then great. Needless to say, I am not their demographic, but I did appreciate the semi-free day of skiing.

Skiing_The_CanyonsMy group stayed in a townhome not far off Main Street, and it was a nice place equipped with a kitchen and most importantly, a private hot tub with great views of the surrounding mountains. While we were in essence throwing money away for the experience, I feel great calm in the flexibility to choose something completely different the next time. Park City Lodging or Mountain Reservations can hook it up.

For more information on skiing in Utah, there is the Ski Utah blog, which is a collective effort of the local CVB and some ski resorts in the area. There are also quite a few ski resorts on Twitter. Local Park City veteran, Eric Hoffman has compiled a pretty comprehensive list on his blog. Whatever you do and wherever you go I hope you get the goods.

 

Park City, Utah

Canyons_UtahHere in Park City, Utah on Day 2 of a little mini ski vacation. Today, we went to Canyons after receiving 10 inches of snow overnight. Good fun and definitely feeling every minute of it. Here’s a picture of my friend William working out every ounce of 9-5 angst he’s stored up since we were here last year. All work and no play is, well, reeeeediculous. Deer Valley and Park City proper on the list, but now it is time to head down to Main Street.

Read the complete account of the trip here.

CEO of Twelve Horses Speaks at DMAI’s Destination Showcase

CapDetail-credit_Jake_McGuire_l Tomorrow Jennifer Buch and I will be meeting up with our CEO, David LaPlante in Washington DC for DMAI’s Destination Showcase. David will be giving a presentation on the effective use of web technology and social media for destination marketing and event planning and management. Really looking forward to seeing all of our nation’s great destinations and the individuals who help fuel their tourism economies in attendance. If you are planning on attending, please look for us and say hi or leave a comment below.

Destinations Showcase Conference & Expos are the meeting industry’s largest forums exclusively bringing attending corporate, government, association, and independent meeting planners together with exhibiting destination marketing organizations (DMOs and CVBs) from the U.S. and beyond.

The details of David’s presentation are:

 Meeting Expectations with Greater Integration & Multi-Channel Marketing Programs.

Meeting Professionals InternationalSponsored by MPI
Never before have there been so many technology-based tools and strategies available to meeting planners. Never before has there been so much confusion and consternation on where, when, what, and how to use them. Compounding the challenge is the disparities between what “IT and Operations” leaders feel are appropriate, and what you need at your fingertips today.

In this session, David LaPlante, CEO of online brand marketing and messaging technology company, Twelve Horses will share with you stories and strategies of how to “sell technology” to your management and what strategies are having a meaningful and competitive impact today.

In this session, you’ll learn about:

  • Comprehensive solutions for integrating and automating.

  • What new technologies successful and leading meeting planners are relying on.

  • How to sell the adoption of new technology to your management.

  • Avoiding common pitfalls of implementing new technology.

  • Proven strategies for building a better online collaboration.

  • Leveraging latent and persistent online conversations to drive greater attendance and interaction.

  • Deriving new revenue streams for your events with new technologies.

Once again, if you are planning on attending, please look for us and say hi or leave a comment below. We look forward to seeing you there!

Post to Twitter

Up the Creek

I enjoy exploring different forms of images I’ve captured with a camera. In this case I took an original picture and made it look like a dark watercolor that conveys a feeling of alienation and uncertainty about what lies ahead.

Up the Creek

The intersection of business and lifestyle. Robert Payne | Seattle, Washington